This position supplies direct nursing support to Behavioral Health Outpatient Program at the Jonathan M. Wainwright Memorial VA Medical Center, Walla Walla, WA. She/he is an integral/collaborative part of the Core and Expanded health care team in the Outpatient Behavioral Health Department and is responsible for making appropriate care decisions. The Incumbent Influences and adheres to the Behavioral Health guidelines and necessary reports. Provides information/feedback to the Chief of Behavioral Health and Behavioral Health Providers, and provides education as needed to staff. Responsibilities and duties include but are not limited to: - Promotes excellence in customer service and attempt to resolve issues at the unit level. - Promotes evidence-based patient-driven care. - Identify, educate and coach to support self-management, prevention, and wellness, based on patient's goals. - Uses Motivational Interviewing to guide patients to establish goals. - Smooths transitions by collaborating with multidisciplinary services, internal and external to the VA. - Identifies high risk populations/chronic disease tracking and patients that could benefit from CCHT, HBPC, OEF/OIF, palliative care, hospice, etc. - Collaborates with key members of expanded team-Health Promotion Disease Prevention Program Manager, Health Behavior Coordinator, MOVE Coordinator, Women's Health, and others. - Links the patient with services, resources, and opportunities based on the patient's needs. - Scheduled clinic visits, walk-in or urgent visits (triage), group visits, telephone Visits. - Place orders according to protocol. - Clinical reminders (pertinent). - Promotes access with non-face-to-face visits when appropriate. - Answers patient calls/triage messages. - Preceptor or mentor to colleagues and/or student. - Coordinates care (procedures, labs, transitions, teaching, patient visits and needs). Work Schedule: To be Determined, Monday through Friday, 8:00am to 4:30pm Financial Disclosure Report: Not required Pay: Competitive salary, regular salary increases. Paid Time Off: Annual leave at the rate of eight (8) hours per biweekly pay period; Sick leave at the rate of four (4) hours per biweekly pay period; 10 paid Federal holidays per year. Retirement: Traditional federal pension (5 years' vesting) and federal 401K with up to 5% in contributions by VA. Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement). Licensure: 1 full and unrestricted license from any US State or territory. PCS/EDRP/Recruitment/Relocation Incentives: Are Not authorized for this position.
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.